How long will my order take?
All products are in stock unless otherwise specified. Stock orders and those with embroidery take between 1 to 10 business days to ship. Our average ship time
from receipt of order until delivery at the doorstep is 6 days. Custom orders such as
hairbow organizers take between 1 and 4 weeks to ship. If there is a delay for any reason, we will notify you as soon as possible via email. If you are in a rush please contact us
and we will do our best to meet your needs.
How will I know when and how you ship my order?
On the day we ship your order you will receive a notification from us saying your order has been shipped. You will also receive an email
from usps.com with a tracking number. We normally ship using usps Priority Mail which takes 2-4 business days to receive. However on orders that are
very large in size such as two nap mats, we might use parcel post.
What is your return policy?
If you ever have any issues with the quality or workmanship of any product, please let us know. Customer service is our number one priority.
Purchased items can be returned within two weeks of delivery. We will decide on a case-by-case basis whether we will issue a refund,
exchange, or store credit, however shipping charges are non-refundable. For embroidered items, unless the product
is defective we can not accept returns on personalized products.
What form of payment do you accept?
Stay My Baby offers payment by credit card using Paypal or Allied Merchants. Both methods are safe and secure. Please vist their websites
for more information about their services.
StayMyBaby accepts the following credit cards: Visa, American Express, Discover and Master Card. We also accept checks and money order. Orders using one of these methods of
payment will not be shipped until the check or money order is received and clears the bank.
Do you have a storefront?
We have two locations to purchase products in person. EZ-Mail and Frisco Market Place.
Frisco Market Place is located in West Frisco at 8861 Coleman Street, Frisco, TX 75034. Their hours are 11-9 Mon-Thurs, 11-9 Fri-Sat and
11-6 Sun. Most products available online are also available here including a wide selection of nap mats. If you have any special requests
please let us know.
EZ-Mail is located at 8992 Preston Road, STE 110,
Frisco, TX 75034 in East Frisco. Their hours are 9-6 M-F and 9-1 on Saturday. The following products are available at this location: Miracle Blankets, nap mats, Diapee and Wipees,
Wubbanubs, Mud Pie products, Baby Park clothes, Mullins Square products, handmade chenille bibs,
and few odds and ends. More products are added weekly. Pick up some stamps or mail a package while you are there.
Privacy Policy Statement
This is the web site of StayMyBaby.
Our postal address is
8992 Preston Road, STE 110 PMB 235
Frisco, TX 75034
We can be reached via e-mail at linn @staymybaby.com
or you can reach us by telephone at 214 886-2744
For each visitor to our Web page, our Web server automatically
recognizes no information regarding the domain or e-mail address.
We collect the e-mail addresses of those who communicate with us via
e-mail, aggregate information on what pages consumers access or visit,
information volunteered by the consumer, such as survey information
and/or site registrations, name and address, telephone number, fax number,
payment information (e.g., credit card number and billing address).
The information we collect is used for internal review and is then
discarded, used to improve the content of our website.
With respect to cookies: We use cookies to store visitors preferences.
If you supply us with your postal address on-line you will only receive
the information for which you provided us your address.
Persons who supply us with their telephone numbers on-line will only
receive telephone contact from us with information regarding orders they
have placed on-line.
With respect to Ad Servers: We do not partner with or have special
relationships with any ad server companies.
Upon request we provide site visitors with access to all information
[including proprietary information] that we maintain about them,
financial information (e.g., credit card account information) that we maintain
about them, unique identifier information (e.g., customer number or
password) that we maintain about them, transaction information (e.g.,
dates on which customers made purchases, amounts and types of purchases)
that we maintain about them, contact information (e.g., name, address,
phone number) that we maintain about them.
Consumers can access this information by e-mailing us at the above
address.
With respect to security: We have appropriate security measures in
place in our physical facilities to protect against the loss, misuse or
alteration of information that we have collected from you at our site.
If you feel that this site is not following its stated information
policy, you may contact The DMAs Committee on Ethical Business Practices
at mgoldberger@the-dma.org, state or local chapters of the Better
Business Bureau, state or local consumer protection office, The Federal Trade
Commission by phone at 202.FTC-HELP (202.382.4357) or electronically
at http://www.ftc.gov/ftc/complaint.htm.
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